Terms and Conditions

The purpose of these General Conditions is to regulate the conditions of use of the Website "www.atreveteshop.es" (hereinafter, "the web"), whose owner is Isaac Romero with CIF B91887349 GRUPO RETESOL SL (hereinafter, Atrévete Shop) , with address at Av. Médicos sin Frontera, 32, 41020 – Seville,

Terms of use

1. Access conditions.

The purpose of this website is to publicize and provide information about the products offered by ATRÉTEVE SHOP, as well as their online marketing. Its use implies full acceptance by the User of these conditions, so if you do not agree with their content, you must refrain from using the website, as well as the services offered on it. ATRÉTEVE SHOP reserves the right to make any modifications it deems appropriate, and may modify, delete or include, without prior notice, new prices, content and/or services, as well as the way in which they are presented and located and the conditions of use. of the web.

The User accepts that access and use of the website and the content included therein takes place freely and consciously, under his/her exclusive responsibility, and consequently undertakes to:

Do not use the website to carry out activities contrary to the law, morality, public order, in general, and make lawful and honest use in accordance with these General Conditions, as well as refrain from carrying out any act that could damage, disable, overload or deteriorate the website and/or prevent normal use and use by other Users.

Do not manipulate or alter any content on the web without the express written consent of its owner. Any alteration, modification or manipulation without the consent of its owner, exempts its holder from any responsibility.

Do not reproduce, copy, distribute, publicly communicate, transform or modify the contents, unless you have the required authorization of the owner of the corresponding rights or it is legally permitted; as well as delete, evade or manipulate the Copyright and other data identifying the rights of ATRÉTEVE SHOP or its owners incorporated into the content, as well as the technical protection devices, or any information mechanisms that the aforementioned content may contain.

Do not introduce or disseminate data programs (viruses or any type of harmful software) on the website that may cause damage to the website.

ATRÉTEVE SHOP does not guarantee the availability and continuity of the website nor is it responsible for any damages that may occur, nor for technical defects, including viruses or other harmful elements, whatever the nature, derived from the use of the information and the matters contained on the website.

2. Use of cookies.

In order to provide a better service, ATRÉTEVE SHOP may store small information files called cookies on the User's computer, used for the correct functioning of some of the services offered, as well as to compile usage statistics, diagnose problems in the website, and for the administration of some of the services offered. To limit or restrict the admission of cookies on their computer, the User can configure their browser for these purposes.

3. Responsibilities.

The User will be liable for any damages of any kind that ATRÉTEVE SHOP or any third party may suffer as a result of non-compliance with any of the obligations to which they are subject by these General Conditions.

ATRÉTEVE SHOP does not assume any responsibility nor does it carry out any control over the possible hyperlinks that the website contains to content external to it; However, it will remove links that include illegal content as soon as it becomes aware of it.

4. Intellectual and Industrial Property.

The User acknowledges that all the contents of the website and, specifically, all the information and materials, the structure, selection, arrangement and provision of its contents, programs and application development used in relation to them, are protected by copyright rights. intellectual and industrial property owned by the owner of the website or, where applicable, third parties.

In no case will access to them or their use by the User imply any type of waiver, transmission or total or partial transfer of said rights, nor does it confer any right of use, alteration, exploitation, reproduction, distribution or public communication about said rights. contents without the prior and express authorization specifically granted for this purpose by ATRÉTEVE SHOP or the third party owner of the affected rights.

ATRÉTEVE SHOP is the owner of the elements that make up the graphic design of its website, the menus, navigation buttons, the code, the texts, images, textures, graphics and any other content of the website or, in other cases, it has the corresponding authorization for the use of said elements.

All brands, trade names or distinctive signs shown on this page are the property of ATRÉTEVE SHOP and/or third companies. It is prohibited to use or download them permanently, copy or distribute them by any means without the mandatory consent of their owner.

In the event that any User or a third party considers that any of the content has been entered on the website in violation of their Intellectual or Industrial Property rights, they must send a notification to ATRÉTEVE SHOP identifying themselves and the owner of the copyright. intellectual or industrial property allegedly infringed, providing title or accreditation of the representation of the aforementioned rights.

5. Data protection.

In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, we inform you that the personal data you provide to ATRÉTEVE SHOP through the email addresses that appear on the website will be processed exclusively with the purpose of providing you with the information you request from us.

To exercise your rights of access, rectification, cancellation and opposition, you must contact the person responsible for the file, ATRÉTEVE SHOP, at the address: Av. Médicos sin Frontera, 32, 41020 – Sevilla.

6. Confidentiality.

All information that either party communicates or provides to the other or to which either of them has access will be considered confidential and may not be disclosed, shown, reproduced, copied, discussed with third parties, or used by any of the parties for purposes alien to those who motivated their communication.

7. Applicable legislation and jurisdiction.

These General Conditions will be governed by the provisions of Spanish law. For any issues that may arise between the parties in relation to the interpretation and execution of this document, both parties expressly agree, and waiving any other jurisdiction that may apply to them, to the jurisdiction of the Courts and Tribunals of Seville.

Transportation of your order

Online shopping. The acquisition of goods and services through atreteshop.es and the mechanisms provided for it, from the placing of the order by the user/client, to the supply of goods and services to the buyer, scrupulously complies with Spanish regulations, to which is subject, in relation to the general conditions of the purchase contract provided for in the Spanish civil code, and the specific regulations for the protection of consumers and users, as well as the regulation of distance sales. The following are the main general conditions of sale:

1. The order will not be understood as completed until payment is received by the client through any of the means provided on the website.

2. From the completion of the order to its receipt at the customer's address, a maximum period of 48 hours is stipulated in the peninsula and from 3 to 6 days in the rest of the provinces and Portugal. Although the courier service is contracted with a third company, atreteshop.es is not responsible for any problem that may arise in the shipment once the order has left its facilities. Nor will responsibilities be assumed in the breach of the maximum delivery period provided, which are not exclusively and directly attributable to atreteshop.es, such as supplier stock breaks, insufficient stocks, force majeure,

3. The information offered on the web is for guidance purposes only, therefore atreteshop.es does not assume any responsibility for non-essential changes in the products advertised on it.

4. Our shipments will be made with free transportation from an amount equal to or greater than 100.

5. The amount of transport does not include, in any case (either in the case of other countries or areas of special control such as the Canary Islands), any additional cost in terms of fees, customs, taxes, costs of customs agents, etc., which will always be borne by borne by the buyer. The creation of an order entails the acceptance, by the web user, of said costs.

Deliveries and Returns

Purchase Conditions:

– During the order and shipping process, we will keep in touch with the customer via email. Once the order has been placed, the client will receive an e-mail with the reflected data and its confirmation. If he does not receive it, he must make sure that it is not lodged in his "Spam" folder. If once you check

– The customer will provide ATRÉTEVE SHOP with at least one valid telephone number to communicate any incident that may arise with their shipment.

– The customer must verify that the data in the order confirmation email (address, telephone, delivery time, recipient, etc.) are correct. If you detect any errors in said data, you must notify us immediately to correct them.

– Once the order is in the delivery phase, the customer will not be able to make any changes, nor will they be able to cancel it.

– If the product the customer wants is out of stock, ATRÉTEVE SHOP undertakes to give them the possibility of exchanging it for one with similar characteristics. You can also wait for us to receive it in our warehouse, in which case we will contact you to confirm if you want us to dispatch that new order.

– If the shipment is delayed due to internal reasons of our transport agency, we will process the complaint so that the company contacts the customer and resolves the incident as quickly as possible.

– If delivery times are not met, please contact us as soon as possible either by telephone number: 954 070 050 or by sending an e-mail to info@atreveteshop.es to resolve the issue. the problem.

Products not available:

– If any of our products are not available after you have made your purchase, a member of our team will send you a message informing you of the waiting time or the corresponding amount will be refunded.


– If any of our products do not work correctly or present any type of damage, it may be exchanged for another or the money will be refunded within a maximum period of 15 days following receipt. You may also exercise your return rights for any other reason in accordance with the European directive EU 2011/83/EC within a period of 14 days from receipt of the shipment.

Please keep the invoice and the original packaging until you verify that the product works.

– ATRÉTEVE SHOP will not accept returns if the product does not present any defect or defect for obvious reasons as stated in paragraph 3 of article 45 of the Remote Selling Retail Trade Law.

– The customer must review the characteristics of the products before placing any order, no changes will be made except for manufacturing defects. If you have any problem with your order, contact us by email: info@atreveteshop.es

– Shipping costs for returns or exchanges will be assumed by the customer, as long as the reason for the return is not due to negligence on the part of ATRÉTEVE SHOP. In case of negligence on our part, we will contact the customer and our transport company will collect the product. The carrier will verify that the returned merchandise is in perfect condition, unused and in its original packaging.

Return address


Av. Doctors Without Borders, 32, 41020

– Seville

applicable VAT

All ATRÉVETE SHOP products have VAT included in their price (Spain: 21%, according to current regulations).


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